Public Works

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Important Notices:

Effective May 1, 2020 Water and Sewer payments will be collected in the Tax Collectors Office.  All usage inquiries and service questions are still handled by the Water Department.

The town has voted to waive interest and other penalties for late charges of water/sewer payments with a due date of June 5, 2020 where payment is made late but before June 30, 2020. 

Fiscal Year 2020 Quarterly Water & Sewer Bills for usage period January - March 2020 mailed out May 8, 2020 payable by June 5, 2020. 

Meter Reading will begin June 29 for Billing Cycle 3 usage period April - June being mailed out August 7, 2020 payable by September 4, 2020. 

Department of Public Works is  open but closed to public access.
Thank you for your cooperation.

Gilbert St. George-Sorel, Director of Public Works
                   Kayleigh Goodrow, Administrative Assistant
Address: Director's Office - 4 1/2 Church Street
Highway Division - 18 Mechanic Street
Ware, MA 01082
Phone: 413.967.9620
Fax: 413.967.9622
Highway Phone: 413.967.9623
Waste Water Treatment Plant Phone: 413.437.5852
Hours: 8:00 AM - 4:00 PM  TYPICALLY CLOSED FROM 12:00 PM TO 1:00 PM FOR LUNCH.
Director & Water Dept., 4 1/2 Church Street
7:00 AM - 3:00 PM Highway Supervisor
If you are needing immediate assistance with a Water/Sewer Emergency after hours please call the Local Police Line 413-967-3571 as this is a non medical emergency.  

Name                                  Title
Andy Lalashius                 Water Supervisor
Chuck Niedzwiecki          Highway Supervisor
David Comeau                  Chief Plant Operator WWTP

Mission Statement
Provide the residents of the Town of Ware with high quality cemetery, highway, water and wastewater services.

Toilet Paper Shortage
Due to the shortage of toilet paper at stores, some people may have an abundance and others may be running out.  Those without may seek an alternative to toilet paper.  This could include baby wipes, paper towels, rags, or other cotton products.  After using said products, the first instinct would be to flush these items down the toilet.  THAT IS A BAD IDEA!  These alternate products will create blockages within the sewer pipes creating a back-up such that the waste water will return back into your house, or your neighbors'.  It goes without saying that this will create a very large mess.  It takes no small amount of time to respond to backed-up sewer blockages, determine where the problem is and who is responsible, then to fix the problem.  

If you must use an alternative to toilet paper, set up a dedicated container for the disposal of the used items. 
Thank you for your understanding and Good Luck!

The Massachusetts Department of Environmental Protection has put out guidance on flushing the water lines in buildings and residences that may have been shut down for a period or used less frequently.  Their guidance can be found on their website:

Also, the Louisville Water System produced a great video instructing building owners how to flush their lines.  Here is the link:

Hydrant Flushing is now complete. 
All zones have been flushed as of June 5, 2020.  For more information about hydrant flushing, follow the link on the left, Flushing Information.

Current Projects

1. Main Street Project - contractor working on water services.
2. Well #1 Rehabilitation Project - contract has been signed - work to begin ASAP.
3. Barnes Street Loop Project - project began Monday, April 6th - projected to take about 2 weeks. 
4. Hazardous Tree Removal Project - remove hazardous trees - money appropriated at December 9th Town Meeting - 20 Trees are on the list - do as many as possible - price proposals due April 22nd.
5. Old Belchertown Road Bridge Project - repair Old Belchertown Road Bridge - Chapter 90 Project request submitted - PV $250,000.00 - bid date yet to be determined. 
6. Resurface and Related Work on Babcock Tavern Road - finish last section of Babcock Tavern Road to Shoreline Drive - PV $35,000.00 - Chapter 90 project.  

Additional Links:
MA Department of Environmental Protection (DEP)
US Environmental Protection Agency (EPA)
Ware Street map and index
Asian Longhorned Beetle (ALB) Fact Sheet
ALB Look-alikes
ALB - identifying marks & environment
Manganese Information Sheet
Manganese Letter to Residents