Public Works

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Important Notices:
*****GREENWICH ROAD WATER MAIN BREAK WATER WILL BE OFF FOR SEVERAL HOURS WHILE THE CREWS ARE OUT WORKING ON IT.  WE APOLOGIZE AND THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING*****

Department of Public Works is open to public access but Face Mask is required to Enter. Thank you for your cooperation.

Effective May 1, 2020 Water and Sewer payments will be collected in the Tax Collectors Office.  All usage inquiries and service questions are still handled by the Water Department.


Demand Notices mailed out March 15, 2021 payable by March 29, 2021. 
Meter Reading began March 29, 2021 for Billing Cycle 2, usage period January - March, to be mailed out May 7, 2021 payable by June 4, 2021. Bills are available to pay online. https://unipaygold.unibank.com/customerinfo.aspx


CURRENT DROUGHT STATUS IN MASSACHUSETTS
https://www.mass.gov/info-details/drought-status

Wood Distribution List Status:  Click Here

WATER FILTRATION PLANT INFORMATION
The Town of Ware is considering the submission of a new funding application with the USDA Rural Development program for the Barnes Street Water Filtration Plant (WFP). This webpage has been created to provide access to information to the residents of Ware that may have questions about this project. Check back soon for more updates. (Link below)
https://cms.revize.com/revize/ware/departments/planning_department/water_facility_plant_information.php



Contact:   Gilbert St. George-Sorel, Director of Public Works
gsorel@townofware.com
                   Kayleigh Goodrow, Administrative Assistant
kgoodrow@townofware.com
               
Address: Director's Office - 4 1/2 Church Street
Highway Division - 18 Mechanic Street
Ware, MA 01082
Phone: 413.967.9620
Fax: 413.967.9622
Highway Phone: 413.967.9623
Waste Water Treatment Plant Phone: 413.437.5852
Hours: 8:00 AM - 4:00 PM  TYPICALLY CLOSED FROM 12:00 PM TO 1:00 PM FOR LUNCH.
Director & Water Dept., 4 1/2 Church Street
7:00 AM - 3:00 PM Highway Supervisor
 
If you are needing immediate assistance with a Water/Sewer Emergency after hours please call the Local Police Line 413-967-3571 as this is a non medical emergency.  

DPW STAFF
Name                                  Title
Andy Lalashius                 Water Supervisor
Chuck Niedzwiecki          Highway Supervisor
David Comeau                  Chief Plant Operator WWTP

Mission Statement
Provide the residents of the Town of Ware with high quality cemetery, highway, water and wastewater services.

BUILDING FLUSHING INFORMATION

The Massachusetts Department of Environmental Protection has put out guidance on flushing the water lines in buildings and residences that may have been shut down for a period or used less frequently.  Their guidance can be found on their website:   https://www.mass.gov/doc/massdep-building-flushing-information/download

Also, the Louisville Water System produced a great video instructing building owners how to flush their lines.  Here is the link:  https://www.youtube.com/watch?v=3D_rtLrkLMA&feature=youtu.be


HYDRANT FLUSHING for SPRING of 2021

The Zone Index Map will show the areas where the hydrant flushing will be conducted.  The Flushing Zone Index will list which streets are in each zone.  For more information about hydrant flushing, follow the link on the left, Flushing Information.

Hydrant flushing will begin on Sunday April 18th at night in Zone 1.

The following streets will be flushed:
Upper Church St
Highland St
Highland Village
Wrin St
Church St (Old Gilbertville Rd to High St)
Walnut St
Gareau Ave
Smith Ave

Hydrant Flushing will continue on Monday April 19th at night in Zone 1.

The following streets will be flushed:

Church St (High St to Pleasant St)
Smith Ave
School St
Castle St
Cottage St
Prospect St
Spring St
High St
Park Ave
Pleasant St
North St


The following is an estimated completion date for each zone:
Zone 1:  4/22/21

The length of time a hydrant is flushed depends on several factors including the type of material of the pipe, the length of pipe being flushed, the condition of the pipe and the overall color of the water.  Hydrants can be flushed between 15 minutes and several hours.  Each hydrant is flushed until only clear water comes out.  Please be patient.  It takes over a month to complete the flushing program.  


Effective February 1, 2020
Water: $36.00 per quarter base rate included first 500 cubic feet of water. $5.75 per hundred cubic feet unit for all subsequent metered water use
Sewer: $44.00 per quarter base rate included first 500 cubic feet of water. $5.25 per hundred cubic feet unit for all subsequent metered sewer use

Current Projects

1. Main Street Project - contractor working on water services - ONGOING
2. Old Belchertown Road Bridge Project - repair Old Belchertown Road Bridge - Chapter 90 Project request submitted - PV $250,000.00 - Construction has started - COMPLETION BY END OF THE YEAR.

Final Water/Sewer Bills
If you are closing on your home and need a Final Water/Sewer bill please see the Downloadable Forms Tab to complete the Water and Sewer Closing Form. Please submit form ten business days prior to closing date. 

PLEASE DO NOT Flush Non-Toilet Paper Items

Toilet Paper: Due to the shortage of toilet paper at stores, some people may seek alternative to toilet paper.  This could include baby wipes, paper towels, rags, or other cotton products.  After using said products, the first instinct would be to flush these items down the toilet.  THAT IS A BAD IDEA!  These alternate products will create blockages within the sewer pipes creating a back-up such that the waste water will return back into your house, or your neighbors'. It will create a very large mess. It takes great effort by the DPW to respond to backed-up sewer blockages, determine where the problem is and who is responsible, then to fix the problem.  

If you must use an alternative to toilet paper, set up a dedicated container for the disposal of the used items. 

Thank you for your patience and understanding!

Additional Links:

MA Department of Environmental Protection (DEP)
US Environmental Protection Agency (EPA)
Ware Street map and index
Asian Longhorned Beetle (ALB) Fact Sheet
ALB Look-alikes
ALB - identifying marks & environment
Manganese Information Sheet
Manganese Letter to Residents