Public Works

Request email notification when page changes E-Notify
Important Notices:


**Water Use Restriction, June 8th - September 30th, between the hours of 9AM and 5PM for all non-essential water use.**

Effective May 1, 2020 Water and Sewer payments will be collected in the Tax Collectors Office.  All usage inquiries and service questions are still handled by the Water Department.

Fiscal Year 2020 Quarterly Water & Sewer Bills for usage period January - March 2020 mailed out May 8, 2020 payable by June 5, 2020.  Demand Notices mailed out July 1, 2020 payable by July 15, 2020. 

Meter Reading will begin June 29 for Billing Cycle 3 usage period April - June being mailed out August 7, 2020 payable by September 4, 2020. During the time period of August 7 and September 4 bills are available to pay online. 
Demand Notices will be mailed out September 11, 2020 payable by September 25, 2020.

Department of Public Works is  open but closed to public access.
Thank you for your cooperation.

Gilbert St. George-Sorel, Director of Public Works
                   Kayleigh Goodrow, Administrative Assistant
Address: Director's Office - 4 1/2 Church Street
Highway Division - 18 Mechanic Street
Ware, MA 01082
Phone: 413.967.9620
Fax: 413.967.9622
Highway Phone: 413.967.9623
Waste Water Treatment Plant Phone: 413.437.5852
Hours: 8:00 AM - 4:00 PM  TYPICALLY CLOSED FROM 12:00 PM TO 1:00 PM FOR LUNCH.
Director & Water Dept., 4 1/2 Church Street
7:00 AM - 3:00 PM Highway Supervisor
If you are needing immediate assistance with a Water/Sewer Emergency after hours please call the Local Police Line 413-967-3571 as this is a non medical emergency.  

Name                                  Title
Andy Lalashius                 Water Supervisor
Chuck Niedzwiecki          Highway Supervisor
David Comeau                  Chief Plant Operator WWTP

Mission Statement
Provide the residents of the Town of Ware with high quality cemetery, highway, water and wastewater services.


The Massachusetts Department of Environmental Protection has put out guidance on flushing the water lines in buildings and residences that may have been shut down for a period or used less frequently.  Their guidance can be found on their website:

Also, the Louisville Water System produced a great video instructing building owners how to flush their lines.  Here is the link:
Hydrant Flushing is now complete. 

All zones have been flushed as of June 5, 2020.  For more information about hydrant flushing, follow the link on the left, Flushing Information.

Effective February 1, 2020
Water: $36.00 per quarter base rate included first 500 cubic feet of water. $5.75 per hundred cubic feet unit for all subsequent metered water use
Sewer: $44.00 per quarter base rate included first 500 cubic feet of water. $5.25 per hundred cubic feet unit for all subsequent metered sewer use

Current Projects

1. Main Street Project - contractor working on water services - ONGOING
2. Old Belchertown Road Bridge Project - repair Old Belchertown Road Bridge - Chapter 90 Project request submitted - PV $250,000.00 - CONTRACT AWARDED - TO BEGIN IN 2-4 WEEKS - COMPLETION BY END OF THE YEAR.

Final Water/Sewer Bills
If you are closing on your home and need a Final Water/Sewer bill please see the Downloadable Forms Tab to complete the Water and Sewer Closing Form. Please submit form ten business days prior to closing date. 

Toilet Paper Shortage

Due to the shortage of toilet paper at stores, some people may have an abundance and others may be running out.  Those without may seek an alternative to toilet paper.  This could include baby wipes, paper towels, rags, or other cotton products.  After using said products, the first instinct would be to flush these items down the toilet.  THAT IS A BAD IDEA!  These alternate products will create blockages within the sewer pipes creating a back-up such that the waste water will return back into your house, or your neighbors'.  It goes without saying that this will create a very large mess.  It takes no small amount of time to respond to backed-up sewer blockages, determine where the problem is and who is responsible, then to fix the problem.  

If you must use an alternative to toilet paper, set up a dedicated container for the disposal of the used items. 

Thank you for your patience and understanding!

Additional Links:

MA Department of Environmental Protection (DEP)
US Environmental Protection Agency (EPA)
Ware Street map and index
Asian Longhorned Beetle (ALB) Fact Sheet
ALB Look-alikes
ALB - identifying marks & environment
Manganese Information Sheet
Manganese Letter to Residents