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SHINE (Serving the Health Insurance Needs of Everyone) Counselors are available at:

  • SHINE counselors are available to meet with you in person or by telephone.   

    ·         First time enrollees for SS & Medicare MUST call Social Security to enroll   

    SHINE counselors available at:

    Ware Senior Center (413) 967-9600

    Springfield SHINE office (413) 750-2893

    MassOptions (800) 243-4636

    WMEC (413) 538-9020

    Toll-free phone: (800) 243-4636
    Toll-free TDD: (877) 610-0241

    MassHealth (under 65)

    1-800-841-2900 or

    MAhealthconnector.org

    MassOptions at 1-800-243-4636.   MassRelay  711 or (800) 439-0183 (voice) TTY/ASCll  (800) 439-2370  

    Email: SHINE@state.ma.us