Public Works


Contact:   Geoffrey McAlmond
, Director of Public Works

Address:  Director's Office - 4 1/2 Church Street
                 Highway Division - 18 Mechanic Street
                 Waste Water Treatment Plant - 30 Robbins Rd
                 Ware, MA 01082

Fax: 413.967.9622
Highway Phone: 413.967.9623
Waste Water Treatment Plant Phone: 413.437.5852
Hours: 8:00 AM - 4:00 PM  CLOSED FROM 12:00 PM TO 1:00 PM FOR LUNCH.
Director & Water Dept., 4 1/2 Church Street
7:00 AM - 3:00 PM Highway Supervisor

If you are needing immediate assistance with a Water/Sewer Emergency after hours please call the Local Police Line 413-967-9612 as this is a non medical emergency.  

Name                                  Title
Geoffrey McAlmond        Director of DPW
Chuck Niedzwiecki          Highway Supervisor
Vacant                                Water Supervisor
David Comeau                  Chief Plant Operator WWTP
Janet Popielarczyk            DPW Administrative Assistant

Mission Statement
Provide the residents of the Town of Ware with high quality cemetery, highway, water and wastewater services.

Important Notices:

                                                         TOWN OF WARE
                                                   Department of Public Works Legal Notice
                                                                     Invitation for Bids
                                             FY 2024 annual Materials & Services Contract: 05-23HW
The Town of Ware will receive sealed bids for furnishing materials and services as needed for the yearly period from July 1,2023 to June 30,2024. The bids are for bituminous concrete resurfacing and related work, for various mixtures of bituminous concrete picked up at the plant and for furnishing and  applying liquid asphalt. Specifications and Bid Forms are available at the Town of Ware, Town Manager's Office, 126 Main Street, Ware, Massachusetts 01082. Bids shall be submitted and addressed to the Town of Ware and marked "FY2024 Annual Bid for Materials and Services". Bids will be received at the Town Manager's Office until 11:00A.M., June 22,2 2023 at which time they will be publicly opened and read. The Town of Ware reserves the right to accept or reject any or all bids and call for new bids. Bids shall be evaluated based on responsiveness to the criteria, terms and conditions contained in this IFB and its attachments. Failure to follow the instructions, meet the criteria, or agree to the terms and conditions contained in this IFS may be cause for rejection of the bid as non-responsive. Contractors are required to comply with the Commonwealth of Mass. Department of Labor and Industries Prevailing Wage Rates in accordance with Mass. General Laws, Chapter 149, Sections 26 and 270. The Town of Ware is and Equal Opportunity/affirmative Action Employer.
                                                                                                                                                                                                                                                                     Stuart Beckley
                                                                                                                                                                                                                                                                       Town Manager

As of November 16, 2021 the Water and Sewer Rate increase was approved. Effective February 2022 Water and Sewer Bills will reflect this increase. Below are the increased rates. Please see attachment of Water Rate Increases FY22 - FY30 and Sewer Rate Increases FY22 - FY30
Details of the November 16, 2021 Rate Increase Meeting Water and Sewer Rate Recommendations

Effective February 2023 
Water: $38.19 per qtr. base rate included first 500 cubic feet of water. $6.10 per hundred cubic feet unit for all subsequent metered water use

Sewer: $58.19per qtr. base rate included first 500 cubic feet of water. $6.94 per hundred cubic feet unit for all subsequent metered sewer use

Effective May 1, 2020 Water and Sewer payments will be collected in the Tax Collector's Office. All usage inquires and service questions are still handled by the Water Department. 

Meter readings begins on April 7, 2023 for Billing Cycle 2, usage period January 2023-March 2023, to be mailed out May 5, 2023 payable by June 6, 2023 Bills are available to pay online.

MassDOT has closed East St Sidewalk for repair. A portable signal is up and the Bridge is down to one Lane. A temporary sidewalk will be accessible in-between the barrels. This is an on-going project. Please be safe. 

East St Sidewalk Repair

2021 Water Quality Report is now available. The report is available (link below) click on top left green tab marked "Water Consumer Confidence Report." A paper copy can be made available upon request at the DPW office. 
2021 Water Quality Report

HYDRANT FLUSHING for the Spring of 2023 is scheduled to commence May 30, 2023 at 11:00 PM and will continue until completion expected June 16, 2023 weather permitting.  The flushing will mostly take place over night to limit the effect on residents.  Should customer experience “dirty” water try running the faucet for a few minutes to see if it clears.

The length of time a hydrant is flushed depends on several factors including the type of material of the pipe, the length of pipe being flushed, the condition of the pipe and the overall color of the water.  Hydrants can be flushed between 15 minutes and several hours.  Each hydrant is flushed until only clear water comes out.  Please be patient.  It can take up to a month's time to complete the flushing program. 

The Zone Index Map will show the areas where the hydrant flushing will be conducted.  The Flushing Zone Street Index will list which streets are in each zone.  For more information about hydrant flushing, follow the link on the left, Flushing Information.

Current Projects

1. Main Street Project - contractor working on water services - ONGOING
2. Old Belchertown Road Bridge Project - repair Old Belchertown Road Bridge - Chapter 90 Project request submitted - PV $250,000.00 - Construction has started - COMPLETION BY END OF THE YEAR.

Final Water/Sewer Bills
If you are closing on your home and need a Final Water/Sewer bill please see the Downloadable Forms Tab to complete the Water and Sewer Closing Form. Please submit form ten business days prior to closing date. 

PLEASE DO NOT Flush Non-Toilet Paper Items

Toilet Paper: Due to the shortage of toilet paper at stores, some people may seek alternative to toilet paper.  This could include baby wipes, paper towels, rags, or other cotton products.  After using said products, the first instinct would be to flush these items down the toilet.  THAT IS A BAD IDEA!  These alternate products will create blockages within the sewer pipes creating a back-up such that the waste water will return back into your house, or your neighbors'. It will create a very large mess. It takes great effort by the DPW to respond to backed-up sewer blockages, determine where the problem is and who is responsible, then to fix the problem.  

If you must use an alternative to toilet paper, set up a dedicated container for the disposal of the used items. 

Thank you for your patience and understanding!


Notice to Ware Residents Regarding Water Use Restrictions

The Town is required through its Water Management Act Permit to enact seasonal limits on non-essential outdoor water use.  These requirements are to ensure an adequate supply of water for drinking water, to sustain aquatic life in our water bodies and to protect the environment.  The Water Department has a choice of instituting these restrictions on an annual basis beginning May 1st each year or based on streamflow triggers in the Ware River.  We have chosen the streamflow triggered approach.  We currently need to enact these requirements when the streamflow in the Ware River at the USGS local stream gage at Gibbs Crossing is lower than a predetermined threshold for 3 consecutive days.  The restriction can be lifted when the threshold limit has been exceeded for seven consecutive days. 

That condition requiring water use restrictions was met on July 17, 2019, thus the Town is required to implement these restrictions.  There is to be no nonessential outdoor water use from 9:00 am to 5:00 pm effective immediately.  This restriction will remain in place until the Ware River is above the threshold for 7 consecutive days.

Nonessential outdoor water use shall mean those uses that are not required:

  1. for health or safety reasons;
  2. by regulation;
  3. for the production of food and fiber;
  4. for the maintenance of livestock; or
  5. to meet the core functions of a business (for example, irrigation by golf courses as necessary to maintain tees and greens, and limited fairway watering, or irrigation by plant nurseries or agricultural operations as necessary to maintain stock or establish new plantings, wash equipment to prevent damage and/or maintain performance, pest management and plant cooling.

Nonessential outdoor water uses that are subject to mandatory restrictions include:

  • irrigation of lawns via sprinklers or automatic irrigation systems;
  • washing of vehicles, except in a commercial car wash or as necessary for operator safety or to prevent damage and/or maintain performance of agricultural or construction vehicles or equipment; and
  • washing of exterior building surfaces, parking lots, driveways or sidewalks, except as necessary to apply paint, preservatives, stucco, pavement or cement.

All customers of the Ware water system need to comply with these restrictions during these hours.  Water can be used for non-essential purposes outside of these hours.  Anyone caught ignoring these requirements will be given a warning for the first offense and subsequent offenses will result in actions including fines and water shut offs as permitted by applicable Town bylaws and regulations.

If you have any questions, do not hesitate to contact the Ware Water Department at 967-9620.

Wood Distribution List Status:  Click Here

The Town of Ware is considering the submission of a new funding application with the USDA Rural Development program for the Barnes Street Water Filtration Plant (WFP). This webpage has been created to provide access to information to the residents of Ware that may have questions about this project. Check back soon for more updates. (Link below)

Additional Links:

MA Department of Environmental Protection (DEP)
US Environmental Protection Agency (EPA)
Ware Street map and index
Asian Longhorned Beetle (ALB) Fact Sheet
ALB Look-alikes
ALB - identifying marks & environment
Manganese Information Sheet
Manganese Letter to Residents